Pixel-Threads

Privacy Policy

Privacy Policy

At Pixel Threads, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the information you provide when using our website.

Information We Collect

When you visit or make a purchase from Pixel Threads, we collect the following types of information:

  1. Personal Information:
    When you make a purchase or attempt to make a purchase, we collect personal details such as your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.
  2. Usage Data:
    We also collect information about how you interact with our website, such as your IP address, browser type, referring/exit pages, and other technical data. This helps us improve our website and services.
  3. Cookies:
    We use cookies to enhance your shopping experience, store your preferences, and analyze site traffic. You can control cookie preferences through your browser settings, but disabling cookies may limit some functionality of the website.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your order, delivery, or inquiries.
  • Improve our website and tailor the shopping experience.
  • Analyze and monitor website usage to enhance performance.
  • Comply with legal obligations.

Third-Party Services

We share your information with third parties only when necessary to provide our services:

  1. WooCommerce:
    Our webstore is powered by WooCommerce, which helps us manage your order processing, payments, and inventory.
  2. Payment Processors:
    We use trusted payment gateways to process your payments securely. Your payment information is handled by these processors and is never stored on our servers.
  3. Print-On-Demand Services (Creator Studio):
    Your shipping details are shared with Creator Studio, our print-on-demand partner, to fulfill and deliver your orders.
  4. Analytics and Tracking:
    We use Google Analytics and similar services to track site performance and user behavior to improve our services. These third-party tools may use cookies to collect data.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We use SSL (Secure Sockets Layer) encryption to safeguard your data during transactions.

Your Rights

Under the General Data Protection Regulation (GDPR), if you are an EU resident, you have the following rights:

  • The right to access the personal information we hold about you.
  • The right to request corrections or updates to your personal information.
  • The right to request the deletion of your personal information, subject to certain legal and contractual obligations.

If you would like to exercise these rights, please contact us at [your support email].

Data Retention

We will retain your information for as long as necessary to provide our services and as required to comply with legal obligations.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [your support email].